Promise Technology SuperTrak SX6000 Manual de usuario Pagina 16

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Offline Array Recovery ProceduresSuperTrak SX6000 and UltraTrak, Version 5a
16 of 34
Case 2: After reboot, the array again goes OFFLINE
during rebuilding.
In order to follow this procedure, you must know which disk is the target disk. You
should have determined this information from the instructions for Case 1, above.
This condition is caused by a bad sector on one of the disks, though not necessarily on the
target disk. Any data in a bad sector cannot be recovered.
The following procedure will stabilize the array so you can make a copy of the data it
contains.
1. Shutdown the SuperTrak PC or the UltraTrak. Disconnect the target disk (SuperTrak)
or remove the target disk from the cabinet (UltraTrak).
2. Boot (turn on) the SuperTrak PC or the UltraTrak. After boot-up, the array status will
display CRITICAL. The array will not rebuild.
3. Make a backup copy of all your data from the array.
4. Go on to the Recovery Procedure for Case 2 on the next page.
Important
If the array goes OFFLINE rather than CRITICAL, as described in Step 2 above,
follow these steps:
a. Shut down the system.
b. Put the target disk back in the cabinet in its original position.
c. Boot (turn on) the SuperTrak PC or the UltraTrak.
d. Delete the existing array and create a new one.
Warning: This procedure may result in data loss. Follow instructions
carefully.
Refer to the sections SuperTrak BIOS Recovery Procedure on page 23,
or UltraTrak Recovery Procedure on page 29, for step-by-step
instructions.
e. Remove the target disk from the cabinet and reboot the system.
f. After boot-up, array status will be CRITICAL.
g. Proceed with Step 3 above.
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