
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a
15 of 34
Case 1: Array goes OFFLINE during rebuilding.
This procedure is both a basic recovery action and a diagnostic action.
1. In Promise Array Management (PAM), look at the Tree View and click on the first
drive under Disk View. Note its Disk Status.
In the example above, the Functional Disk Status of the drive in Channel 1 indicates
normal operation.
In the example above, the Disk Status shows Warning (Rebuilding). This means that
the RAID controller has encountered a problem with this disk drive and it is
attempting to solve the problem by rebuilding this disk drive.
This drive is referred to as the target disk. You can identify the physical disk drive
from the Disk Model and the Channel Number to which it is connected.
2. Turn off the system, then reboot (turn it back on). At first, array status will be
CRITICAL. It will change to REBUILDING automatically.
3. If the array finishes rebuilding, your system is restored. If it goes OFFLINE again,
continue with the next procedure.
Comentarios a estos manuales