Promise Technology VTrak J610S Manual Pagina 291
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Valorado. / 5. Basado en revisión del cliente
Chapter 8: Troubleshooting
277
Disk array settings have
been changed
The user successfully logical drive settings. See
page 127.
Drive Interface Controller
Drive-interface controller
found
Normal.
Drive-interface controller
is NOT found
Restart the VTrak. See page 215. If this message
appears repeatedly, contact Technical Support. See
page 305.
Drive-interface
diagnostics has passed
Normal.
Drive-interface
diagnostics has failed
Restart the VTrak. See page 215. If this message
appears repeatedly, contact Technical Support. See
page 305.
Drive-interface controller
has generated a general/
data parity error.
Drive-to-controller parity error. If this message
appears repeatedly, contact Technical Support. See
page 305.
Enclosure
Enclosure temperature is
above the threshold/
warning threshold
The VTrak is overheating. Check for airflow around
and through the VTrak, and verify that all fans are
working. Replace fans as needed.
Enclosure temperature is
above the critical
threshold
The VTrak is seriously overheating. Check for airflow
around and through the VTrak, and verify that all fans
are working. Replace fans as needed.
Enclosure temperature is
within the normal range
Normal.
Event Log
Event logging is enabled Event logging has been successfully enabled.
Event logging is disabled Event logging has been disabled.
Event log buffer is cleared
in RAM
The event log was cleared.
Event log buffer is cleared
in NVRAM
The non-volatile RAM event log was cleared.
Event log buffer is cleared
in MDD
The MDD (disk drive) event log was cleared.
Reported Event Corrective Action
- E610f, E610s, E310f, E310s 1
- Copyright 2
- Trademarks 2
- Recommendations 2
- VTrak E-Class Product Manual 10
- Contents 11
- About This Manual 15
- VTrak Overview 16
- Architectural Description 18
- Features and Benefits 19
- Operational Features 20
- Management 21
- Specifications 22
- Warranty and Support 23
- FCC Statement 23
- CE Statement 23
- MIC Statement 23
- Chapter 2: VTrak Installation 25
- Installing Disk Drives 31
- AAMUX Adapter 32
- WARNING: 33
- Counter-sink screws only 33
- SAS disk drive 34
- Fibre Channel 35
- The E610f is similar 37
- Host PC or Server 37
- Network Switch 37
- Configuring JBOD Expansion 38
- Serial Attached SCSI 40
- Configuring Cascaded Storage 42
- Connecting the Power 47
- Chapter 3: VTrak Setup 49
- Setting up VTrak with the CLI 51
- Setting up VTrak with the CLU 53
- Exiting the CLU 55
- Logging into WebPAM PROe 56
- Chapter 3: Setup 57
- Selecting a Language 58
- Creating a Disk Array 58
- Automatic 59
- Advanced 61
- Logging out of WebPAM PROe 62
- Perusing the Interface 69
- Using the Header 70
- Using Tree View 71
- Using Management View 72
- Viewing the Event Frame 72
- Viewing Other Subsytems 74
- Logging into a Subsystem 74
- Hiding the Other Subsystems 74
- Working with Subsystems 75
- Viewing the Runtime Event Log 77
- Saving the Runtime Event Log 78
- Viewing NVRAM Events 79
- Saving NVRAM Events 79
- Running Background Activities 81
- Viewing Scheduled Activities 82
- Scheduling an Activity 83
- Deleting a Scheduled Activity 84
- Viewing Lock Status 84
- Setting the Lock 84
- Renewing the Lock 85
- Making Your Own User Settings 87
- Changing Your Own Password 88
- Creating a User 89
- Viewing User Sessions 90
- Logging out Other Users 90
- SFP Information 96
- Adding an Initiator 100
- Managing Storage Services 101
- Deleting an Initiator 102
- Viewing the LUN Map 102
- Enabling LUN Masking 102
- Adding a LUN Map 102
- Editing a LUN Map 103
- Managing Software Services 104
- Making SLP Settings 105
- Making Web Server Settings 105
- Changing the Startup Setting 106
- Stopping Web Server service 106
- Making Telnet Settings 107
- Making SNMP Settings 107
- Adding Trap Sinks 108
- Deleting Trap Sinks 108
- Making CIM Settings 109
- Making Netsend Settings 110
- Deleting Netsend Recipients 111
- Stopping Netsend service 111
- Netsend Requirements 111
- Exporting the User Database 112
- Importing a User Database 113
- Updating the Firmware 114
- Restoring Factory Defaults 115
- Clearing Statistics 116
- Shutting Down the Subsystem 117
- Restarting the Subsystem 118
- Managing Controllers 119
- Adjustable items 120
- Viewing Controller Statistics 121
- Making Controller Settings 121
- Clearing an Orphan Watermark 122
- Managing Enclosures 124
- Viewing Enclosure Topology 125
- Viewing Enclosure Information 126
- Making Enclosure Settings 126
- Viewing FRU VPD Information 127
- Checking the Batteries 127
- Reconditioning a Battery 128
- Silencing the Buzzer 128
- Making Buzzer Settings 129
- Testing the Buzzer 129
- Managing Physical Drives 130
- Adjustable Items 132
- Managing Disk Arrays 135
- Deleting a Disk Array 139
- Disk Array Operational Status 140
- Making Disk Array Settings 141
- Creating a Logical Drive 141
- Deleting a Logical Drive 143
- Migrating a Disk Array 143
- Rebuilding a Disk Array 144
- Running PDM on a Disk Array 145
- Transitioning a Disk Array 146
- Managing Logical Drives 148
- Logical Drive Status 149
- Logical Drive Synchronization 149
- Making Logical Drive Settings 150
- Initializing a Logical Drive 151
- Running Redundancy Check 151
- Table Definitions 153
- LUN Mapping Parameters 154
- Managing Spare Drives 155
- Creating a Spare Drive 156
- Deleting Spare Drive 157
- Making Spare Drive Settings 157
- Running Spare Check 158
- Logging into the CLU 162
- Accessing Online Help 164
- Logging out of the CLU 164
- Running Quick Setup 165
- Managing the Subsystem 166
- Running Media Patrol 167
- Resetting the Lock 168
- Releasing the Lock 168
- Managing the Controllers 169
- Locating the Controller 171
- Managing the Enclosure 172
- Locating a Power Supply 173
- Viewing Blower Status 173
- Viewing Voltage Sensor Status 173
- Locating an Enclosure 175
- Setting an Alias 177
- Viewing Advanced Information 177
- Locating a Physical Drive 178
- Accepting an Incomplete Array 185
- Enabling PDM on a Disk Array 185
- Running PDM 187
- Locating a Disk Array 188
- Setting Read Cache Policy 191
- Locating a Logical Drive 192
- Making Automatic Settings 193
- Making Manual Settings 193
- Viewing Node Information 195
- Viewing SFP Information 196
- Managing SAS Connections 198
- Viewing SAS Port Statistics 199
- Viewing SAS Initiators 199
- Adding a SAS Initiator 199
- Managing Background Activity 200
- Working with the Event Viewer 202
- Clearing NVRAM Events 203
- Deleting a Spare Drive 206
- Working with LUN Mapping 207
- Mapping a LUN to an Initiator 208
- Managing Users 210
- Changing a User’s Password 211
- Deleting a User 212
- Making Email Settings 213
- Making Webserver Settings 214
- Managing SNMP Trap Sinks 216
- Managing Netsend Recipients 218
- Deleting a Recipient 219
- NetSend Requirements 219
- Flashing through TFTP 220
- Chapter 6: Maintenance 227
- Replacing a Power Supply 232
- Replacing a Cache Battery 238
- Replacing a RAID Controller 242
- Single Controller Subsystem 243
- Introduction to RAID 245
- RAID 0 – Stripe 246
- RAID 1 – Mirror 247
- RAID 1E – Enhanced Mirror 248
- RAID 10 – Mirror + Stripe 251
- RAID 50 Axles 252
- RAID 60 Axles 254
- Choosing a RAID Level 256
- Choosing Stripe Size 259
- Choosing Sector Size 259
- Cache Policy 260
- Read Cache Policy 261
- Write Cache Policy 261
- Adaptive Writeback Cache 261
- Cache Mirroring 262
- LUN Affinity 263
- Capacity Coercion 264
- Initialization 265
- Hot Spare Drive(s) 265
- RAID Level Migration 266
- Media Patrol 269
- PDM Triggers 270
- Transition 271
- Automatic Transition 273
- Manual Transition 273
- Chapter 8: Troubleshooting 275
- VTrak is Beeping 276
- LEDs Display Amber or Red 277
- Drive Status Indicators 278
- Back of Enclosure 279
- CLU Reports a Problem 283
- Checking a Reported Component 284
- WebPAM PROe Reports a Problem 285
- Event Notification Response 288
- When a Physical Drive Fails 303
- With a Hot Spare Drive 303
- Without a Hot Spare Drive 304
- Rebuild Operation 304
- Incomplete Array 306
- Physical Drive Problems 307
- Enclosure Problems 309
- Connection Problems 313
- Fibre Channel Connections 314
- Chapter 9: Support 317
- Contacting Technical Support 319
- United States 320
- The Netherlands 320
- Attn: Technical Support 321
- Limited Warranty 322
- Returning Product For Repair 323
- SNMP MIB Files 325
- Adding a Second Controller 325
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