Promise Technology FastTrak TX4000 Manual de usuario

PROMISE ARRAY MANAGEMENT (PAM) FOR FastTrak S150 TX2plus, S150 TX4 and TX4000 User Manual Version 1.3

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7 Chapter 2: Installation To install Promise Array Management (PAM) is an uncomplicated procedure, once you understand your systems and how you want

Promise Array Management 8 Router & FirewallLaptop computer+ Monitoring UtilityA networked PC+ Monitoring UtilityCompany LANInternetHome-based P

Chapter 2: Installation 9 Message Server The Message Server is required if your RAID PC connects to a network. If you want run PAM over a network,

Promise Array Management 10 Network Requirements If you plan to install PAM on a network be sure all the hosts and servers are connected and running

Chapter 2: Installation 11 Figure 5. PAM Setup Opening Screen. 7. Click Next or press Enter to continue. Figure 6. The License Agreement. 8. W

Promise Array Management 12 Figure 7. The Setup Type dialog box. 9. In the Setup Type dialog box, make your choice between Complete (Recommended)

Chapter 2: Installation 13 Figure 9. Add User Account dialog box. 12. When the Add User Account dialog box appears, you may accept the default n

Promise Array Management 14 Figure 10. Installation Complete. 14. When the Install Complete dialog box appears, you have the option to • Creat

15 Chapter 3: Initial Setup After you have completed installation, you must setup your PAM Monitoring Utility to work with your RAID. Launch PAM

Promise Array Management ii Copyright © 2003 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technology

Promise Array Management 16 Figure 12. The PAM Monitor window. The Monitor window is the user interface for PAM. It has three views: Tree View ― D

Chapter 3: Initial Setup 17 Local Agent Log-in Launch Local PAM. When the PAM user interface appears: Figure 13. Log in to Local PAM. 1. Right cl

Promise Array Management 18 Remote PAM Log-in Remote PAM works over your network. Therefore it requires additional steps the first time you log on.

Chapter 3: Initial Setup 19 Figure 17. List of networked RAID PCs. 4. Right-click on the RAID Machine icon in Tree View. Select Login from the

Promise Array Management 20 Create a New User The administrator is created by default. You must create additional users manually. 1. Do one of the

Chapter 3: Initial Setup 21 Rights Definition Creation Allows you to create and delete arrays, rebuild and synchronize arrays, and make general set

Promise Array Management 22 Create an Array The available RAID selection depends on the number of disk drives available. The table below lists the R

Chapter 3: Initial Setup 23 4. In the Array Creation Settings box: • Type in a name for your array • Select the RAID Mode (Level) from the dropd

Promise Array Management 24 Setup Alert Notification PAM alerts you to the problems and processes happening to your RAID through email and popup mes

Chapter 3: Initial Setup 25 9. Scroll down to the Email Sender and Recipients box. 10. In the Email ID of Alert Sender field, type in the email

iii Contents Chapter 1: Introduction... 1 PAM Components...

Promise Array Management 26 Add User to Recipient List After you have setup email alert notification, you must specify who shall receive the alerts.

Chapter 3: Initial Setup 27 Specify Alert Notification Events PAM can be configured to report a variety of alerts, by email, popup message or both.

Promise Array Management 28 Following is a list of Events and their Severity: Information Events Warning Events Disk Plug In Disk Time Out Disk Ac

29 Chapter 4: PAM User Interface This chapter describes PAM’s Graphic User Interface (GUI). You should understand that PAM is software running on top

Promise Array Management 30 Tree View Local PAM The Tree View displays all of the elements of your RAID system. Use it to navigate to specific compo

Chapter 4: User Interface 31 Remote PAM Remote PAM adds a RAID Server icon to connect with the Message Server PC in order to monitor arrays over a n

Promise Array Management 32 Tree View and Component Specific Menus In PAM, like most Windows applications, you can access the various commands and f

Chapter 4: User Interface 33 Object View Object View is visible whenever the Tree View is visible. The items appearing in Object View are determined

Promise Array Management 34 Information View Information View, like Object View, changes its content depending on which item you select in Tree View

Chapter 4: User Interface 35 Pulldown Menus The left-most Pulldown Menu changes according to which component is selected in the Tree View. This men

Promise Array Management iv User Management... 50 Create a User..

Promise Array Management 36 RAID Machine Menu When the RAID Machine is selected, the RAID Machine menu appears. Its functions include: • Login •

Chapter 4: User Interface 37 View Menu The View menu is always the same. It displays or hides three items: • Toolbar • Status Bar • Tree View (Outl

Promise Array Management 38 Toolbar The Toolbar is a series of buttons that are shortcuts to performing specific tasks. You will never see all butto

Chapter 4: User Interface 39 Popup Menus In addition to the commands in the dropdown menus, there is a corresponding set of commands you can access

Promise Array Management 40 RAID System Icon The RAID System icon represents the FastTrak TX Family of RAID Controller cards (right). There are

Chapter 4: User Interface 41 Array Icon Right-click on the Array icon to access the following commands: • Synchronize this array • Delete this ar

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43 Chapter 5: RAID Monitoring and Maintenance with PAM This chapter describes using PAM to monitor and manage your RAID system. The chapter is divide

Promise Array Management 44 Figure 30. RAID System Configuration box. 2. Click on the RAID Server icon. In Information View, type in the IP addr

Chapter 5: RAID Monitoring and Maintenance 45 Log-in to RAID PC 1. Right-click on a RAID Machine icon in Tree View. Select Login from the popup m

1 Chapter 1: Introduction Promise Array Management (PAM) is a utility application designed specifically for monitoring and managing Promise Technolog

Promise Array Management 46 Future Connections to RAID Server The RAID Server remains under the MyConsole icon until deleted. It continues to work a

Chapter 5: RAID Monitoring and Maintenance 47 Message Server IP Address Change If the IP address changes for the computer where the Message Server s

Promise Array Management 48 4. Click on the RAID Server icon. In Information View, type in the IP address of the computer where the Message Serve

Chapter 5: RAID Monitoring and Maintenance 49 Local PAM Log-in Launch Local PAM. When the PAM user interface appears: Figure 36. Log in to Local P

Promise Array Management 50 User Management Create a User The administrator is created by default. You must create additional users manually. 1. Do

Chapter 5: RAID Monitoring and Maintenance 51 Rights Definition Creation Allows you to create and delete arrays, rebuild and synchronize arrays, an

Promise Array Management 52 Change Password Every User can change his/her own password. The Administrator cannot change other Users' passwords

Chapter 5: RAID Monitoring and Maintenance 53 Change User Rights The Administrator can change any User’s Rights. Other Users cannot change their Rig

Promise Array Management 54 Alert Notification Setup Alert Notification PAM alerts you to the problems and processes happening to your RAID through

Chapter 5: RAID Monitoring and Maintenance 55 9. Scroll down to the Email Sender and Recipients box. 10. In the Email ID of Alert Sender field,

Promise Array Management 2 How They Work Together The Promise Array Management (PAM) utility provides and easy way to set up, monitor, modify and re

Promise Array Management 56 Add User to Recipient List After you have setup email alert notification, you must specify who shall receive the alerts.

Chapter 5: RAID Monitoring and Maintenance 57 Delete User from Recipient List To remove a recipient from the Email Address List, do the following: 1

Promise Array Management 58 Specify Alert Notification Events PAM can be configured to report a variety of alerts, by email, popup message or both.

Chapter 5: RAID Monitoring and Maintenance 59 Following is a list of Events and their Severity: Information Events Warning Events Disk Plug In Dis

Promise Array Management 60 Controller Options The Controller has system information and settings several important features. Click on the Controll

Chapter 5: RAID Monitoring and Maintenance 61 Disable Hard Disk Write Cache – Disables the Write Cache on the hard disk drives. This action will red

Promise Array Management 62 View Event Log The Controller’s Memory Buffer records all the events that happen on the RAID, classified as Errors, Warn

Chapter 5: RAID Monitoring and Maintenance 63 Arrays Create an Array The available RAID selection depends on the number of disk drives available. T

Promise Array Management 64 4. In the Array Creation Settings box: • Type in a name for your array • Select the RAID Mode (Level) from the dropd

Chapter 5: RAID Monitoring and Maintenance 65 Hot Spare Drive Using a Hot Spare Drive is an option for RAID 1 (Mirroring) arrays. In order to functi

Chapter 1: Introduction 3 PAM Installation Options 1. Following are some examples of ways you can incorporate PAM into your network and RAID system

Promise Array Management 66 Array Functional When your array is first created, it will display Functional status. If you have enabled Scheduled Sy

Chapter 5: RAID Monitoring and Maintenance 67 Array Critical When a disk drive fails on a fault-tolerant array (RAID 1 and 0+1) for any reason, the

Promise Array Management 68 Array Offline When a disk drive fails on a non-fault-tolerant array (RAID 0) for any reason, the Array goes Offline. The

Chapter 5: RAID Monitoring and Maintenance 69 Rebuild an Array To Rebuild is to restore redundancy to a RAID 1 or 0+1 after one of its drives has fa

Promise Array Management 70 Manual Rebuild After you replace a failed disk drive, the replacement drive must be rebuilt in order to restore the Arra

Chapter 5: RAID Monitoring and Maintenance 71 To confirm the rebuild choice, click Finish. Tree View and Information View display the progress (b

Promise Array Management 72 Rebuild Settings Beeper – Right-click on the Controller icon and select Beeper from the popup menu. A checkmark means

Chapter 5: RAID Monitoring and Maintenance 73 Synchronize an Array Promise uses the term synchronization to mean an automated process of checking an

Promise Array Management 74 On Demand Synchronization In addition to schedule Synchronization, you can direct FastTrak to begin the Synchronization

75 Appendix A: RAID Concepts RAID RAID is an acronym that stands for Redundant Array of Independent Disks. It is divided into different numbered Lev

Promise Array Management 4 A networked PC+ Monitoring UtilityCompany LANA networked PC+ Monitoring Utility+ Message ServerPC+ FastTrak TX4000+ Inte

Promise Array Management 76 RAID 1 RAID 1 takes the data written on one disk and copies it to another, making a mirror or exact copy. This arrangeme

77 Appendix B: Partition and Format In order for your Windows to recognize and work with your array, you must partition and format the array. These

Promise Array Management 78 Figure 41. The Disk Management Window and Disk Wizard. 3. Click the Next button to start the Wizard. 4. In the follo

Appendix B: Partition and Format 79 Figure 43. The New Partition Wizard. 6. Click the Next button to start the wizard. 7. In the following wind

Promise Array Management 80 Figure 44. The newly formatted array as it appears under Disk Management. When formatting is complete, your array will

81 Appendix C: Networking Issues IP Address In order for PAM to be configured over a network, you must know the IP (network) address of every comp

Promise Array Management 82 DHCP Issues Referring to the Figure 84 above, note that it says: Dhcp enabled. . . . . . . . : Yes This means that a DH

83 Appendix D: Technical Support Promise Technical Support provides several support options for Promise users to access information and updates. We

Promise Array Management 84 Pacific Rim Sales Office E-mail Support [email protected] Fax Technical Support +886 3 578 23 90 Attention: Tec

Chapter 1: Introduction 5 PC+ FastTrak S150 TX4+ Internal RAID array+ Monitoring Utility+ Message AgentPC+ FastTrak TX4000+ Monitoring Utility+ Mes