VTrak Ex30 SR5 Compatibility List v1.00
Promise Technology, Inc. © 2014 Promise Technology, Inc. All rights reserved.
Page 8 of 9
** These SSD drives require an updated VTrak firmware available from Promise Support. The 300 GB Intel 320 SSD does NOT
require this update. Please contact technical support @ 408-228-1400 or via web
https://support.promise.com
Reference this compatibility list.
Hard Disk Drive APM Support Level with MAID 2.0
Supported Disk Drives with Advanced Power Management
Vendor Family Firmware Interface
VTrak MAID Support
Level-1
Level-2
Spin-
Level-3
HGST
Ultrastar A7K2000 3EA 3Gb/s SATA YES YES YES
Ultrastar A7K3000
5C0
6Gb/s SATA YES YES YES
Intel X25-E 8850 3Gb/s SATA n/a n/a n/a
Seagate
Cheetah 15K.7 0008 6Gb/s SAS YES NO YES
Constellation ES 0006 6Gb/s SAS YES YES YES
Constellation ES 2 0003 6Gb/s SAS YES YES YES
Western Digital RAID Edition 4 1D01 3Gb/s SATA YES NO YES
-----------------------------------------
‡ Promise qualified drives will be the only supported drives for the VTrak systems. The support requirements will be derived
from the drive part numbers listed above and not necessarily by the model number. Using unqualified disk drives with the
system may appear to work but cannot be guaranteed for the service life.
UPS Appliances
UPS Support* HW Rev. APC OS APP. Module SW
APC Smart-UPS 1500VA - North America
667.18.D v3.6.1 v3.5.8
APC Smart-UPS 2200VA - North America
667.18.D v3.6.1 v3.5.8
APC Smart-UPS 3000VA - North America
667.18.D v3.6.1 v3.5.8
*The above UPS models were fully validated for use with a properly configured VTrak Ex30 system. For other regions that use
different power sources, such as Japan, using the APC Smart-UPS equivalent will be supported.
USB Flash Drives (OPAS Service Port)
Vendor** Family MFG Part Number Capacity
HP v125w P-FD4GBHP125-EF 4GB
Pretec i-Disk Q3U04G 4GB
** There is a large variety of USB Flash Drive vendors to select from on the market. The Promise qualification team selected
only a handful to represent only a sampling of available Flash Drives. The above list shows the drives that have passed a
rigorous read/write/discovery test process are deemed worthy of use out-of-the-box. There were other USB Flash drives that
did not function properly out-of-the-box, and required a partition and format in order to use them.
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